Effective Date: October 5, 2023
Thank you for choosing AVNextGen for your digital antivirus security needs. We are committed to providing you with a seamless and secure shopping experience. Please read our shipping policy carefully to understand how we deliver our digital products.
AVNextGen exclusively offers digital products, specifically antivirus security software. As such, there are no physical items to be shipped. Our products are delivered electronically, and you will receive your download or activation instructions via email.
Once your order is confirmed and payment is processed successfully, you can expect to receive your digital product within minutes. In most cases, the email containing your download link or activation code will be sent to you instantly. However, in rare instances, it may take up to 24 hours to receive the email.
The email containing your digital product download link or activation code will be sent to the email address provided during the checkout process. Please ensure that you provide a valid and accurate email address to receive your product promptly.
Download and Activation:
To access your digital product, please follow the instructions provided in the email. This may involve downloading the software directly from our website or activating your license key through our software. If you encounter any issues during this process, please contact our customer support team at [email protected] for assistance.
Refunds and Cancellations:
Due to the nature of digital products, we do not offer refunds once the product has been delivered via email and the activation code has been used. If you encounter any issues with your purchase, please reach out to our customer support team, and we will do our best to assist you.
If you have any questions or concerns regarding our shipping policy or need further assistance, please feel free to contact us at:
Our dedicated support team is available to assist you during our business hours, and we strive to respond to inquiries promptly.
AVNextGen reserves the right to update or modify this shipping policy as necessary. Please check our website for the most up-to-date information. Thank you for choosing AVNextGen for your digital security needs.